Complaints Procedure

We aim to provide a good standard of service. If something has not met your expectations, we want to put it right.

How to Raise a Complaint

Please contact us by phone or email using the details below, with your name, contact details, the address where work was carried out and a description of the issue.

What Happens Next

We will acknowledge your complaint and look into it as soon as we reasonably can. We will keep you informed and aim to agree a fair resolution with you.

Contact

If you have any questions about this policy, please contact us:

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